"At National Grid we rely on our service providers to uphold our company image and values and Patricia does this effortlessly. We can rely on her to deliver for us in the way we want and in addition to Springboard and Spring Forward have continued to use and extend the breadth of her work, expanding into bespoke courses for our business which have been delivered superbly."
"I have achieved a steady rise from team manager to senior manager as a direct result of the training and ongoing mentoring Patricia has given me. I wouldn't have done it without Patricia's encouragement. She gave me the confidence to realise that I could achieve more than I ever thought possible."
"At Northants Police we have worked successfully with Patricia for the past 3 years delivering a range of Personal Development Programmes. Patricia is knowledgeable, enthusiastic, engaging and thoroughly professional. Her attention to detail, pre and post course preparation ensures a successful and productive training event. The delegate feedback consistently supports the fact that Patricia creates an engaging and supportive learning environment. Her delivery style is flexible and learner led, whilst ensuring delegates remain focused and on track. It is a pleasure to work with Patricia."
"Patricia Cresswell has worked with both Rugby and Nuneaton & Bedworth Borough Councils for a number of years. She first worked in Rugby and ran a 'Fresh Steps' programme for us. We got some great feedback from the programme and participants still talk to me about it several years on. Patricia has also run some 'Assertiveness', 'More Confident You' and 'Dealing Positively with Change' sessions as part of our yearly programme of events and as part of our 'Learning at Work' weeks in both authorities as well as individual manager coaching. Patricia has always received excellent feedback from these sessions, even with very challenging delegates who haven't responded well to other methods of development. As a Training Manager what I particularly value about Patricia is her flexible approach to training. She always responds to our needs."
"I have utilised Patricia’s skills and knowledge recently to develop a bespoke course on Personal Resilience as a means of supporting employees both in the working place and in their personal life. I found her to be extremely flexible and knowledgeable in her approach to delivery and content and willing to consider what we wanted in terms of an outcome and also recognising the responsibilities which our employees need to take in terms of ownership and responsibility. The course has been extremely well received and I have already recommended her to other colleagues in the area and would not hesitate to recommend her to the wider area. Personally I enjoyed the development process and being able to engage with someone who understood what I wanted to achieve and seeing that come to fruition and receiving positive feedback from our employees to that effect has made the process worthwhile."
"Patricia Cresswell is one of the highest quality training professionals I've ever worked with. She is 100% professional in all her business dealings, has a great wealth of knowledge and experience in the training and development field, and also cares about providing both her clients and course participants with the highest quality of delivery. I have subcontracted work to her in the past, knowing that my reputation is in good hands."