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"I have had the pleasure of working with Patricia for 15 years. She demonstrates great care, consideration and dedication to her clients. As a consultant, she has a meticulous approach in understanding her clients needs. Her eye for detail means that her planning and preparation consistently results in high quality, dynamic learning interventions. She reaches out to people. Through her learner centred approach, she forges strong connections with programme participants and her style as a facilitator is engaging, stimulating and fun. She is a great professional role model and communicator".
David Evitts - Management & Leadership Consultant - AT&T
"Patricia has been running workshops for the Highways Agency since 2002 and each one has received excellent feedback. She has a friendly and professional approach and the ability to relate to her target audience and get the very best from them. Many of the delegates have recommended her workshops to others and there is a steady waiting list for her courses. She is able to harness the energies of the participants and engages easily with them. Delegates from Patricia?s workshops make sure I know how much they feel they have benefited from working with her and in turn the organisation has staff who are better motivated, committed with a higher level of confidence and a keener sense of direction. I have no hesitation in recommending Patricia as a very good trainer to other organisations".
Val Legate - Highways Agency - Core Training Manager
"I am delighted to provide a customer reference for Patricia Cresswell & Associates. My organisation has commissioned Patricia?s company for events as diverse as managing performance, through teambuilding to mentoring development. Patricia operates as a consultant who is quickly able to reflect the organisation she is working with whilst retaining the critical eye of an outside observer. She adopts an approach which is practical and demonstrates the expertise which she has in her field but in which the client has full control of decisions taken. Added to this is her willingness to provide extremely helpful suggestions for future developments. I am confident that Patricia Cresswell & Associates will continue to deliver a high standard of consultancy whenever they are commissioned".
John Harris - Human Resources Manager - Borough of Telford & Wrekin Council
"Patricia's professionalism, confidence and sheer enthusiasm for learning and developing others shines through in everything she does. I was fortunate to have met her at our Superworking facilitators programme. I was instantly impressed by her knowledge, her integrity and her business acumen. She has the unique ability to give of herself as well as reflect thetrue business direction to development and as such it reallyenhances the programme. I was delightedthat Patricia was able to facilitate a number of Superworking programmes for Barclays when our demand outstripped my ability to deliver. She directed and supported many senior people from within Barclays to refocus their life styles, adjust their work life balance and handle stress in a far more positive manner - no mean feat".
Liz Bailey - Head of Diversity - Barclays UK Banking |
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